Return policy

We accept returns within 14 days of delivery. Items must be unused and in their original condition.

Eligibility

• Unused and in original condition
• Returned with original packaging

Due to the nature of our products, certain items may be final sale.

How to start a return

To start a return, contact us at contactenchantedcrystals@gmail.com and we will send instructions for returning the item.

Return shipping

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

Refunds

Once your return is received and inspected, we will notify you of approval. Approved refunds are issued to your original payment method.

Damaged or incorrect items

If your item arrives damaged or incorrect, please contact us within 48 hours with photos so we can resolve it.